Terms & Conditions

1. About

The Candidate Edit is operated by Caitlin, a sole trader based in the United Kingdom. All services are provided by me personally.

• Email: thecandidateedit@gmail.com
• Website: thecandidateedit.co.uk

2. Services

I offer the following services:

• The CV Edit - a full CV rewrite and professional review
• The LinkedIn Edit - a LinkedIn profile optimisation
• The Interview Edit - a one-hour interview preparation coaching session
• The Full Edit - a bundle combining The CV Edit, The LinkedIn Edit, and The Interview Edit

All services are delivered by me personally. Service descriptions on the website are accurate at the time of booking, though I reserve the right to update them over time.

3. How it works

To get started, email me at thecandidateedit@gmail.com and tell me which service you are interested in. I aim to reply within one working day. Sending an enquiry places no obligation on either of us.

For The CV Edit, The LinkedIn Edit and The Full Edit, we will first have a free 20-minute intro call. If we both agree the service is right for you, I will send you a payment link and a link to my client intake form.

For The Interview Edit, I will reply to your enquiry with a proposed time for your session, a payment link and a link to my client intake form.

You must complete the intake form before any work can begin, as it provides me with the information I need to deliver your service.

A contract between us is formed when I confirm your booking and payment has been received, not when you send an enquiry.

CV and LinkedIn edits are delivered within 3 to 5 working days following your intro call. Interview preparation sessions are scheduled at a time that suits you.

If you are working to a tight deadline, please say so in your first email. I will confirm whether an expedited turnaround is possible. A last-minute booking fee of £30 applies to same-day requests.

4. Pricing and payment

All prices are displayed on the website and are inclusive of any applicable taxes. Prices shown on the website are an invitation to enquire and do not constitute a binding offer.

Payment is taken in full via a secure Stripe payment link, which I will send you once we have agreed the service. Work does not begin until payment has been received and your intake form has been submitted.

I reserve the right to update my pricing at any time. Changes will not affect a booking that has already been confirmed and paid for.

5. Cancellations and refunds

Before you have paid:
You may withdraw an enquiry at any point before payment, for any reason and at no cost.

After paying, before submitting your intake form:
If you wish to cancel your order before submitting the client intake form, please contact me as soon as possible at thecandidateedit@gmail.com. In this case, I will offer a full refund.

After submitting your intake form:
Once you have submitted the intake form, work on your order will have commenced. At this point, I am unable to offer a refund. By submitting the intake form, you acknowledge that the service has begun and you agree to waive your right to a 14-day cooling-off period under the Consumer Contracts Regulations 2013.

Dissatisfaction with your service:
I take quality seriously and want you to be happy with the work I deliver. If you have concerns about the quality of your completed service, please get in touch within 7 days of delivery and I will do my best to address them. This does not affect your statutory rights.

6. Delivery

Digital deliverables (your completed CV, LinkedIn profile, or other documents) will be sent to the email address you provide. It is your responsibility to ensure this is correct.

Delivery timescales begin from the date of your intro call, not the date of payment. I will communicate clearly if there is any delay.

7. Your responsibilities

To allow me to deliver your service effectively, you agree to:

• Provide accurate, complete, and up-to-date information on the intake form
• Submit the intake form promptly following purchase
• Respond to any follow-up questions from me in a timely manner

I cannot be held responsible for delays or reduced quality resulting from inaccurate or incomplete information provided by you.

8. Intellectual property

The completed documents I produce for you (such as your rewritten CV or LinkedIn content) are yours to use freely once delivered and payment has been received in full.

All other content on my website, including copy, design, and branding, remains the intellectual property of The Candidate Edit and may not be reproduced without my permission.

9. Limitation of liability

While I take every care in delivering my services to a high standard, I cannot guarantee specific outcomes such as job offers, interview invitations, or application success. The effectiveness of a CV, LinkedIn profile, or interview preparation will always depend on factors outside my control.

My total liability to you in connection with any service shall not exceed the amount you paid for that service.

Nothing in these Terms limits my liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be limited by law.

10. Governing law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms or from the services I provide will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to these terms

I may update these Terms and Conditions from time to time. The most current version will always be available on my website. Continued use of my services following any changes constitutes your acceptance of the updated terms.

12. Contact

If you have any questions about these Terms and Conditions, please get in touch: thecandidateedit@gmail.com